Privacy Policy

1. Information We Collect

CryptoUnblock (hereinafter referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes the types of information we collect and process to provide our services. We collect and process necessary information including wallet addresses and public keys, smart contract interaction records, transaction histories related to asset recovery operations, referral program participation data, and information about your engagement with our community platforms. This information is essential for the proper functioning of our services and to enhance your user experience.

2. How We Use Your Information

We utilize the collected information for specific, legitimate purposes related to providing and improving our services. These purposes include facilitating asset recovery operations, enabling secure smart contract interactions, managing our referral program effectively, monitoring and optimizing service performance, and analyzing community engagement patterns. Each use of your information is carefully considered and aligned with our commitment to maintaining user trust and service quality. We process your information only to the extent necessary to fulfill these purposes and in accordance with this Privacy Policy.

3. Data Security and Protection

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security infrastructure includes encryption protocols for data transmission and storage, regular security audits, and industry-standard protective measures. We maintain strict policies regarding data access and handle only public blockchain data and essential service information. We explicitly do not store private keys or sensitive wallet credentials. Our security practices are regularly reviewed and updated to maintain the highest standards of data protection.

4. Third-Party Service Providers

To provide our services effectively, we engage with carefully selected third-party service providers. These include blockchain networks and explorers for transaction verification, analytics tools such as Google Analytics for service optimization, social media platforms (X, Telegram, and YouTube) for community engagement, performance monitoring services, and cloud infrastructure providers for secure data storage. Each third-party service provider is bound by strict confidentiality obligations and may only use your information for the specific purposes we designate.

5. Referral Program Data Processing

Our referral program involves the processing of specific data elements necessary for its operation. This includes generating and tracking referral codes, maintaining records of referrer-referee relationships, processing reward distributions, and analyzing program performance metrics. All referral program data is processed transparently and in accordance with our program terms. We implement appropriate measures to prevent fraudulent activities and ensure fair program operation.

6. Community Engagement Information

We process information related to your interactions within our community platforms in accordance with our community guidelines. This includes public communications, content sharing activities, support requests, and participation metrics. We respect your privacy while fostering an engaging community environment. All community-related data processing is conducted with transparency and with the goal of maintaining a positive, productive community atmosphere.

7. Your Privacy Rights

We respect and uphold your privacy rights regarding your personal information. You have the right to access your collected data, request corrections to ensure accuracy, obtain a portable copy of your data where technically feasible, and opt-out of non-essential data collection. You may also request the deletion of your personal information, subject to our legal obligations and legitimate business requirements. We are committed to facilitating the exercise of these rights and will respond to your requests in a timely manner.

8. Privacy Policy Updates

We maintain the right to update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. All modifications will be posted on this page with a revised "Last Updated" date. Significant changes will be communicated through our official channels. Your continued use of our services after such modifications constitutes your acknowledgment and acceptance of the updated Privacy Policy. Previous versions of this policy will be archived and made available upon request.

Last Updated: 2025-01-22

Version: 1.0.0

For any privacy-related inquiries or to exercise your privacy rights, please contact us through our official support channels.